help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense broken band

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-10-2024 19:49 - last edited on ‎05-14-2024 04:01 by Fitbit Moderator

‎05-10-2024 19:49 - last edited on ‎05-14-2024 04:01 by Fitbit Moderator

I recently got part of the band for my Fitbit sense broken and since then the thing won’t charge and now it’s dead.  I tried resetting it, made sure the charger and the back of the Fitbit were cleaned, tried ALL usb ports, made sure the charging cord had NO exposed wires, and the thing STILL won’t charge.  What now?

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎05-11-2024 03:58

‎05-11-2024 03:58

Hi @balance99 - did you check this link How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen it might help.

Author | ch, passion for improvement.

Best Answer
0 Votes