10-02-2020 08:14 - edited 10-02-2020 11:09
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10-02-2020 08:14 - edited 10-02-2020 11:09
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Hi All,
After a day of trying to figure out how to use the new button, I think I finally figured it out! I wanted to share this with the community in case others are struggling to use it as well. The way that works for me is to straighten out the arm with the sense on it, from your other arm, put your thumb on the button and your pointer and middle fingers on the other side of the device, and then "push" into the watch with the thumb via a pinching motion.
Hope this helps!
10-02-2020 09:46
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10-02-2020 09:46
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Maybe so as long as wearing on left wrist; on right arm that is likely to dislocate something unless you are a "double-jointed" contortionist.
10-02-2020 13:49
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10-02-2020 13:49
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I find that on the right arm all you have to do is bend your wrist (away from the button) and you will magically push the button.
I find this terribly annoying.....
10-02-2020 14:44
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10-02-2020 14:44
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to be honest the button works fine for me without problems

10-05-2020 06:40
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10-05-2020 06:40
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Thank you so much! I thought it was some sort of capacitive sensor like everybody says, but it is definitively not. You have to actually press it, and not just present your finger. I thought I had a defective Sense, thanks to your post, I know I'm fine! 😀
10-05-2020 06:48
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10-05-2020 06:48
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There is now a FAQ https://help.fitbit.com/articles/en_US/Help_article/2086.htm

10-05-2020 07:10
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10-05-2020 07:10
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Happy to help 😃

