Sense changed to 12 hours clock format by itself

[amyaug]

Without my doing anything, my Sense changed from a 24 hour to a 12 hour clock. I followed the instructions to change it on the dashboard from my laptop (I'm aware there's no way to change it on the app) and I synched the watch. My profile says the clock display time is 24 hours, but it is still showing 12 hours. Help!!

Moderator Edit: Clarified subject

[Odyssey13]

Hi @amyaug  why not change it on the app and see if that works for you. click for directions

[LZeeW · Accepted solution]

@amyaug   Can you try a different clock face.  I don't know why this setting would change on you.

[amyaug]

@LZeeW I tried to change clock faces last night & nothing, but today it worked. I had SpO2 Stats and switched to SpO2 Waveform. For the heck of it I tried to go back to SpO2 Stats, and it was back to the wrong time...went BACK to SpO2 Waveform and it was good again. I wonder if there is a glitch with the SpO2 Stats face? In any case, thanks, @LZeeW and @Odyssey13 for your help!!

[LZeeW]

@amyaug   I don't know if you are aware of this or not.  I am bringing it up because you mention two SpO2 clock faces.  You don't need an SpO2 clock face in order to measure your SpO2, unless you want it on the clock face.  A previous FW update added your SpO2 to your Today app on the Versa 3 and Sense.  I used the Signature SpO2 clock face for a while, then gave up measuring because of the battery drain (especially seeing day after day of normal numbers).  I don't know if your two clock faces use a lot of battery or not.  But you don't need it on the clock face unless you want it.  I added it to my Today app and get day after day of normal numbers.