Sense - charging issues

[manguito83]

I don’t know how much of this is an issue across the board or my sense showing my age.

I plug my charger in and it’ll charge just fine. However, it seems to stop charging and the battery begins to go down once it’s fully charged (even though it’s still plugged in). I’ve tried cleaning the contact points and tried different chargers, but the issue continues.

i really like my sense and am considering replacing it with another newer sense, but don’t want to do that and have the same issue. Curious to see if anyone else has experienced this same issue.

Moderator edit: clarified subject.

[ManuFitbit]

Hi @manguito83. Welcome to the community forums. 

Thank you for taking the time to share with me the difficulties that you are experiencing with your Sense.

Please make sure to follow all the steps listed in this help article, even if you already tried some of them. 

[manguito83]

I’ve tried all of those steps already.