Sense connected with Windows 11 but pairing keeps dropping out

[Ollie22]

Sense connected with Windows 11 but pairing keeps dropping out - also does this with my Sony Xperia android phone - very frustrating

[Rich_Laue]

Does the app tell you hat it has to connect?

Do you also have a second device that you sync through, your tracker can only connect to one device at a time 

Are you saying that the Sense keeps getting removed from the list of trusted Bluetooth devices @Ollie22. this is what un-pair means. 

If it does un-pair the app, when restarted should ask to pair the tracker.

[Ollie22]

The Sense shows connected and occasionally flashes "paired" - it is
doing the same on my Sony Xperia phone - I do not use my phone at home
due to being in a bad reception area and that is why I rely on my laptop
all the time

[Rich_Laue]

You may need to turn the phones bluetooth off 2while at home,,

Or conne3xt the phone to wifi, i also have mine to do phonw calls through the wifi

[Ollie22]

It still will not pair with the phone off - I have disconnected the
Sense many times and it will connect immediately but will not pair -
occasionally the pair will flash on but then it goes straight to
connected again - the pairing will not stay

[Rich_Laue]

If the Sense is connected to your fit bit account, there isn't anything for you to pair. Open the fit bit app and tap sync now, the fit it app will ask for permission to pair. Trying to pair through the computers Bluetooth should be rejected by the tracker. 

A tracker only needs to be setup once, since this setup does not connect the tracker to the phone or computer. Setup connects the tracker to your Fitbit cloud account 

[Ollie22]

When I tap sync now I just keep getting the message "looking for
tracker" for about 10-15 mins and it does not pair

[Rich_Laue]

Did you remove the tracker from the Bluetooth list? This is how to un-pair the tracker. I think your are saying that the tracker will not connect

What steps are you trying to pair the tracker?

I only ask because the user can not pair the tracker. The fitbit app most do the pairing. 

[Ollie22]

Windows 11 has done an update and it appears to be paired most of the time - thank you all for your suggestions bit nothing worked until Windows 11 did an update

[Ollie22]

It now has not synced for 4 days and I have tried everything - ready to throw the fitbit away and get another brand - any suggestions on one that works all the time

[Ollie22]

I have paired and unpaired the Fitbit so many times - it shows connected and now occasionally shows paired but does not update data - 

i am ready to throw it away

[LZeeW]

@Ollie22   The Sense, like all the current Fitbits, is programmed to set up and sync with compatible smartphones and tablets.  Windows 10 users say they can sync after setup, but you can't set up a device on Windows 10.  Fitbit has moved away from computer set up.  There isn't any stated or implied connectivity with Windows 11.  You need a smartphone or tablet for your Sense.

[Ollie22]

Thank you - it is cheaper to find a fitness watch to suit Windows and my
Android Smartphone than to replace my laptop and Smartphone

[Ollie22 · Accepted solution]

Thank you - It will be cheaper to find a fitness watch that suits my laptop and Android Smartphone than replace my laptop and Smartphone to suit Fitbit

[Rich_Laue]

I'm not sure what smartphone we are talking about, but since Fitbit doesn't support the windows PC anymore if stick with the phone. 

On the other hand, if you sync through the phone, there is no need to a nc through rye PC. A sync takes the travelers data and puts it on rye server. The app then gets its data from the server. And it doesn't matter how the data gets sent to the server 

[hilfordjames]

Most of the time Fitbit states the device is out on date when in FACT it is not and its simply an issue with the fitbit. 

I've recently had a fitbit replaced and the problem was sovled!!!

So useless and unreliable.