01-20-2022
18:44
- last edited on
12-12-2024
12:15
by
EstuardoFitbit
01-20-2022
18:44
- last edited on
12-12-2024
12:15
by
EstuardoFitbit
Very disappointed in this product. I replaced my I watch with this and just spent an hour in a chat with tech-support and they can’t fix it. My sense controls will not stay connected I can’t use find my iPhone and I don’t get calls on my watch or notifications. Should’ve kept my I watch
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Sense Controls isn't meant to be continuously connected. It's for when music is playing on your phone or when you get a phone call. Continuously being connected would kill the battery. It works just fine that way with my Google Pixel 6 Pro.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
I know it might be different on an iPhone but do you see "On-wrist calls"?
If it's set-up correctly, you should see this:
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
So are you saying it does say, "On-wrist calls is all set" but you're not able to get the notification or answer?
Best AnswerThat's what is currently happening with me. It says it's set up but I'm not actually getting the calls on my watch. I tried the test call its not working either. It used to work but just stopped recently