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Sense counts many additional steps while driving

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I drive truck for a living. I notice at work that my FitBit Sense steadily counts steps when I drive (in particular) and sporadically at other times as well. The step counting is a primary function that I wanted when I purchased the device. Looking for an easy, quick and successful fix or will return this and get a device that works.

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Jeff_54.

 

Thanks for the details shared in your post. I understand how you're feeling and would like to advise that this usually happens while driving in a car with a very stiff transmission or on bumpy roads. You can remove the steps from your daily total by manually logging the driving activity for the time you were in a vehicle. For more information, see How do I delete steps and floors in the Fitbit app? 

 

For more information about the accuracy of Fitbit devices, see How accurate are Fitbit devices?

 

By the way, I've moved your post to Sense board so we can keep our forums organized.

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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