help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense data not available on Webnook app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-27-2024 01:48 - last edited on ‎12-11-2024 06:32 by Fitbit Moderator

‎11-27-2024 01:48 - last edited on ‎12-11-2024 06:32 by Fitbit Moderator

I have successfully registered and verified my webhook event. But I am not receiving any data in the subscription stats page. I tried waiting for the data to sync in the Fitbit application and check the page after that. But it was still empty. Nor is my server receiving the webhook notification


Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎12-26-2024 05:29

‎12-26-2024 05:29

Hello and welcome to the Fitbit Community, @A.Shira.

Thanks for letting me know about this situation with the Fitbit app data of your Sense on your webnook app.

I'd like to share with you that our web API and smartwatch SDK are open which means that the service you are wanting can actually integrate with Fitbit. I’d encourage you to make this product feedback to the service and direct them, Webnook, to our existing API and SDK and resources such as the web dev API community. You will likely be able to email them via their contact us page or customer support, or they may have their own ideas board.

You can also post this in our Product Feedback board so our team of developers could be able to monitor it. Include as many details as possible for them to review it.

Best Answer
0 Votes