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Sense dead battery icon won't go away

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‎09-09-2022 01:04

‎09-09-2022 01:04

When my sense is fully charged, the battery with the line through it still comes down into view for a second. The battery symbol on the clock face shows the correct battery life. Why won't it go away?

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4 REPLIES 4

‎09-09-2022 02:45

‎09-09-2022 02:45

Hi, @Rhythmman, welcome to the community, check out page 21 of the user manual to ensure you have correctly identified the indicator.

How do I charge my Fitbit device? provides advice and information on charging. If you are still stuck please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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‎09-09-2022 05:35

‎09-09-2022 05:35

Hi @Rhythmman - does this also happen when the watch is synced to the Fitbit App, so that it shows 100%?

Author | ch, passion for improvement.

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‎09-10-2022 17:52

‎09-10-2022 17:52

@Rhythmman   The critical low battery is red.  If you are seeing a white icon with a slash, then you lost your Bluetooth connection with your phone.

If you put your Fitbit on your ankle when you ride your spin bike, then you just don’t get it.
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‎09-10-2022 22:14 - last edited on ‎08-30-2024 06:04 by Fitbit Moderator

‎09-10-2022 22:14 - last edited on ‎08-30-2024 06:04 by Fitbit Moderator

Hi @Rhythmman  - as @NanaRuns  says.

The correct place to see your status indicators is How do I navigate my Fitbit device?

Look for Sense and understand status indicators section.

Author | ch, passion for improvement.

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