Sense did not track my exercise

[SarahJW1974]

I have had my Fitbit Sense for about a week and love it. However, yesterday I did a workout at my gym, and it was not tracked as a day of exercise. When I look at zone minutes, it does show 30 minutes of intense exercise, so I’m not sure why it didn’t track the workout? The first time I wore it for a workout, it did pick it up automatically. Any advice?

[DramaQueenDiva]

Hi @SarahJW1974,

Mine didn't pick up my walk today either.  I think I read somewhere that in order for the Pure Pulse Technology to pick up exercises automatically that your heart rate had to be above a certain BPM, but I forgot what the threshold is.  I just know it has to remain there for about 10 min.

[SarahJW1974]

I thought about that, however my heart rate was elevated for at least 30 min and Fitbit recognized that for Zone Minutes so I’m confused.

Sent from my iPhone