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Sense display stop working

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‎07-07-2021 02:46 - last edited on ‎07-13-2021 20:47 by Fitbit Moderator

‎07-07-2021 02:46 - last edited on ‎07-13-2021 20:47 by Fitbit Moderator

My sense watch face no longer displays since 2 days ago after I charged it. Everything seems to work and notifications will show, my 10k steps alerts appear, my alarms appear also. But cannot see the time or battery life. It is just blank - help 

The label selection below doesn’t fit with my issue 

 

 

 

Moderator edit: subject for clarity

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‎07-07-2021 04:20

‎07-07-2021 04:20

@DAP62 Have you tried changing to a different watch face and restarting the device?  You can also try removing it from the app, resetting the device to factory settings, and setting it up again to see if that works.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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