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Sense display stopped working

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‎05-07-2022 18:52 - edited ‎05-07-2022 18:54

‎05-07-2022 18:52 - edited ‎05-07-2022 18:54

I have had my sense for about a year. Today the display randomly stopped working. It still vibrates for notifications and keeps my stats updated in the app, just nothing on the screen. I have tried restarting it by holding down the side button for 10 seconds, I have tried changing the clock face. What else can I do? Has anyone else ever experienced this?

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‎05-11-2022 18:53 - last edited on ‎07-24-2023 09:09 by Fitbit Moderator

‎05-11-2022 18:53 - last edited on ‎07-24-2023 09:09 by Fitbit Moderator

Welcome to the Fitbit Community, @Brother_Dave.

I'm sorry to hear about the difficulties you experienced with your Fitbit Sense. Thank you for trying to get them resolved before contacting us.

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

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