help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense doesn't receive notifications on Android phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-30-2022 17:23

‎12-30-2022 17:23

Hi. I have a Samsung Galaxy s21 and a fitbit sense. The phone is paired and I am able to get data on heart rate, steps etc, but I'm unable to get notifications on the sense when I receive messages or calls. I've explored the notification settings on phone and in the app but haven't been able to solve this 🤔

Best Answer
0 Votes
2 REPLIES 2

‎12-30-2022 17:38

‎12-30-2022 17:38

Hi. I have a new Sense and a Samsung Galaxy s21 phone. I've been able to synch the phone and fitbit, but I don't get any notifications on the fitbit when I receive a message or call. As far as I can tell I've enabled notifications on the app. What else should I try? 

Best Answer
0 Votes

‎12-30-2022 17:53

‎12-30-2022 17:53

Hi @SunsetRunner  see if this article - click to read  - helps. If not, get with customer support.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes