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Sense doesn't recognize my city on GPS

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‎09-10-2021 10:47 - last edited on ‎09-10-2021 15:52 by

‎09-10-2021 10:47 - last edited on ‎09-10-2021 15:52 by

My sense fitbit won't recognize my city on the gps just the county, the instuction that states "select all" is greyed out, how can i change that.

 

 

Moderator edit: subject for clarity and All-caps

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4 REPLIES 4

‎09-10-2021 13:05

‎09-10-2021 13:05

Hello @JOHNLB8 and welcome to the Help forum.  I read your post several times.  I'm not sure what you are trying to do.  Aye you setting up your device?  Are you trying to set permissions in an app?  Please provide a little more detail.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎09-10-2021 18:19 - last edited on ‎09-10-2021 18:30 by Fitbit Moderator

In response to LZeeW

‎09-10-2021 18:19 - last edited on ‎09-10-2021 18:30 by Fitbit Moderator

Guess I should have been more clear, the GPS doesn't seem to work for me. I am unclear as to wheter it finds your home address and then moves out to where ever you are traveling. GPS on my phone works just fine.


Moderator edit: Format and removed personal information. 

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‎09-10-2021 18:49 - last edited on ‎10-26-2023 16:12 by Fitbit Moderator

In response to JOHNLB8

‎09-10-2021 18:49 - last edited on ‎10-26-2023 16:12 by Fitbit Moderator

Welcome to the Fitbit Community, @JOHNLB8. Thank you for sharing your GPS inquiry.

GPS works on your Sense to elevate your workouts. You can check help article: How do I use GPS on my Fitbit device?

I hope this information helps. 

Andrea | Community Moderator, Fitbitp>

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‎09-11-2021 17:01

In response to AndreaFitbit

‎09-11-2021 17:01

A few things to check @JOHNLB8 

Before pressing the final start of a walk/Run/Hike/Bije Ride, swipe up and make sure that GPS is enabled for this exercise recording. 

Then after tapping Start, you should see an Icon showing that the watch is looking for satallites. Eventually a slight vibration tells you that a lock on 4 Satallites have been acquired. You should be good to take off. 

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