Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense doesn't work after factory reset

Replies are disabled for this topic. Start a new one or visit our Help Center.

My sense locked up and I couldn't make any changes so I went to a factory reset now I can't get it to start what can I do.

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
3 REPLIES 3

Hi, @JOHNLB8, welcome, you need to go through the entire setup process having reduced the Sense to "as from the factory". It will probably also require an update. These articles will help you through the process How do I set up my Fitbit device? and Why can't I set up my Fitbit device? This video demonstrates the process. I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer

Thank you but I eventually figured it out my 91 year old brain still works,
all is well once again, thank you good advice.


Moderator Edit: Personal info removed

Best Answer
0 Votes

Hi, @JOHNLB8, I am pleased you sorted it out. 

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes