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Sense estimated Oxygen Variation Graph is Empty

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‎01-20-2021 07:53 - last edited on ‎01-21-2021 06:30 by Fitbit Moderator

‎01-20-2021 07:53 - last edited on ‎01-21-2021 06:30 by Fitbit Moderator

For the past two nights, the EOV graph under the Restoration tab, is not displaying any information, but I do receive an average SPO2 percentage score the following morning

Screenshot_20210120-104332_Fitbit.jpg

 

and the red light is visible throughout the night

 

 

Moderator edit:  updated subject for clarity

Sense, Versa 2, Versa, Ionic, Blaze, Surge, Flex, Aria
Best Answer
3 REPLIES 3

‎01-21-2021 06:28

‎01-21-2021 06:28

Hello @Swdecord It's great to see you around! Thank you for the information that you've provided. 

 

I would suggest you to log out and back into the Fitbit App. If that doesn't resolve the difficulty, please force quit restart the App on your mobile device. If you have an Android, you can proceed with the following: 

 

1. Open the Settings app on the Android device.
2. Scroll the list and tap Apps, Applications or Manage apps.
3. (optional) On certain devices like Samsung, tap Application Manager.
4. Scroll the list to find the app to force quit.
5. Tap FORCE STOP.

 

Let me know how it goes. 

Wilson M. | Community Moderator, Fitbit.
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0 Votes

‎01-21-2021 10:32

In response to WilsonFitbit

‎01-21-2021 10:32

It started displaying data again this morning...Thanks...

Sense, Versa 2, Versa, Ionic, Blaze, Surge, Flex, Aria
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0 Votes

‎01-22-2021 04:11

In response to Swdecord

‎01-22-2021 04:11

@Swdecord It's great to know that the difficulty is now resolved! 

 

Have a wonderful day! 

Wilson M. | Community Moderator, Fitbit.
Best Answer
0 Votes