help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense exercise doesn't resume on its own

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-27-2020 08:18 - last edited on ‎10-02-2020 17:59 by Fitbit Moderator

‎09-27-2020 08:18 - last edited on ‎10-02-2020 17:59 by Fitbit Moderator

when using gps to track exercise it pauses like it suppose to but won't restart unless I do it manually. If I forget to restart it it doesn't track so I lose that data.

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎10-02-2020 18:21

‎10-02-2020 18:21

Hi @SunsetRunner. Welcome! It's great to see a new face around.

 

Thanks for sharing that you've been tracking your exercises with your Sense and let me help you with your inquiry. As you may know, if the Auto-pause option for Run activities is turned on and your watch doesn’t detect activity for 10 consecutive minutes, you'll be asked if you want to end and exercise. However, it won't be able to detect if you restarted your exercise again, meaning that you'll need to manually resume it on your Sense screen. I'm sorry for this inconvenience and please know that your feedback won't be taken for granted as it'll help us to work and improve our products.

 

If you have another question, don't hesitate to let me know.

Best Answer
0 Votes