Sense face fell out

[kizame]

Advice and help required.

Blaze my first fitbit watch was a Blaze ive had it some time but got a versa 2

for my birthday August 2021 very happy and hooked up to my mobile and challenges.

to my horror in less than a year it's face fell showing all in side. Panicking

as I was in middle of a million step challenge. My husband bought me the 

Sense 17th July 2022 so pleased with it and November this year it's face fell 

out also. As the sense is still under warranty what do you suggest I do?

As I'm reluctant to buy another one when I'm not even getting a year out of either

Any help will be appreciated I've attached photos of both proof of purchase through Amazon 

Thankyou 

Moderator edit: updated subject for clarity and format. 

[Clove6060]

Some seals breakdown and become compromised.

Contact support or glue it back together with structural  A130 glue. Don’t swim with it though. 

https://myhelp.fitbit.com/s/support?language=en_US

[Guy_ · Accepted solution]

@kizame- your second post was moved here as it pertains to the same problem.

Contact Amazon for a replacement under warranty.

[kizame]

Thankyou for your swift reply .