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Screen not swiping down

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‎01-31-2023 13:23

‎01-31-2023 13:23

No longer seeing notifications/messages on Sense. Still receive vibration when something comes in.  Unable to swipe down, only left, right & up. Have tried restarting several times. Uninstall & installed app several times with no success. 

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‎02-01-2023 01:03

‎02-01-2023 01:03

Hi @SunsetRunner - if you are swiping down from the top of the watch and it is not working after a restart can you try a different clock face.

 

You can always chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support. They may take you through a factory reset or tell you what else to do.

Author | ch, passion for improvement.

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‎02-02-2023 12:33

In response to Guy_

‎02-02-2023 12:33

Have tried that Guy thanks but no luck 

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