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Its just garbage. 2 years ago i had to contact support because the versa i had stopped working and just now 2 days before 2 years having this sense replacement that i got the your product is no longer under warranty here is a 35% coupon to buy a new one bs. This new one is now having the same problem and they are doing the same cr--p trying to offer me 35% off to buy yet another fitbit. I dont have money to keep replacing my tech every time they do an update I take care of my things. This is junk I am finding a more reliable fitness tracker and watch. So disappointed. 

 

Moderator Edit: Clarified subject.

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HI @Qupid - before giving up make sure you try the appropriate troubleshooting. Posting your problem on here might get you an answer.

Author | ch, passion for improvement.

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Yeah i spent 5 hours on chat and phone troubleshooting. I reset a ton of settings on my phone witch has affected alot of other things i use daily so yeah no i did

Sent via the Samsung Galaxy S22 Ultra 5G, an AT&T 5G smartphone
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