Sense forum link in the Fitbit app is broken

[lilbitcounts2]

Tapping the in app link to get to the Sense forum results in this. 

 

Moderator Edit: Clarified subject

[LizzyFitbit · Accepted solution]

Hi @lilbitcounts2. I'm glad to hear from you.

Thanks for sharing that the Sense forum link isn't working, as well for the screenshot provided. It's odd that you're getting that message and if you've not done so, give a try to the following:

1. Log out from the Fitbit app.
2. Force stop the Fitbit app.
3. Reboot your phone.
4. Open the Fitbit app and log back in to your account.
5. Tap your profile icon > Help & Support and try going to the Sense Forum one more time.

I'll be around, keep me posted.

[lilbitcounts2]

Thanks @LizzyFitbit it’s working now. 

Cheers 😊

[LizzyFitbit]

Hi @lilbitcounts2. I hope you're doing well.

You're welcome and I'm glad the link is working now on the Fitbit app. If you have some spare time, let me invite you to visit our Health & Wellness board where you can make new friends and find tips to achieve your fitness goals. If you have any other question, please feel free to let me know.

Catch you later! 😊

[lilbitcounts2]

Well thank you Lizzy for your help & invite. 

There is one unanswered question. Where you enter your manual core temp & symptoms, that blue chart remains empty even tho there are logged entries. Looks like this might need attention. 

[LizzyFitbit]

Hi @lilbitcounts2. It's always great to see you around.

You're welcome! I hope you enjoy participating in that board. About your other question, our team has received reports of the Temperature & Symptoms tile not updating despite of logging your details. They're working on this matter to get a solution as soon as possible and my best advice is to keep the Fitbit app update as you've been doing so far.