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Sense has stopped charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-25-2021 02:36 - last edited on ‎07-26-2021 13:41 by Fitbit Moderator

‎07-25-2021 02:36 - last edited on ‎07-26-2021 13:41 by Fitbit Moderator

My Sense won't charge and has stopped working. How do I get it fixed or replaced?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-26-2021 10:52

‎07-26-2021 10:52

If it still under warranty I would contact support .

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‎07-26-2021 13:49 - last edited on ‎02-13-2024 09:23 by Fitbit Moderator

In response to SunsetRunner

‎07-26-2021 13:49 - last edited on ‎02-13-2024 09:23 by Fitbit Moderator

Hi @sgw1348. Welcome to the Community.

I'm sorry your Sense isn't working properly and because this isn't the experience that we want you to have, I went to review your details and I noticed you already have a case created with our Support team. Thanks for following the suggestion shared by @SunsetRunner, and please keep an open communication with them as I'm sure our team will work on this matter to bring you back on track soon.

Have a good day.

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