help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense is not receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-11-2021 17:40 - last edited on ‎03-13-2021 05:11 by Fitbit Moderator

‎03-11-2021 17:40 - last edited on ‎03-13-2021 05:11 by Fitbit Moderator

Ive done everything. Turn off Bluetooth turn back on. Restart phone restart watch. Everything has latest updates. I even deleted app and reinstalled. This is the worst experience I’ve had with a Fitbit since my first purchase 7 years ago. Spent a lot of money on the sense and this issue is very disappointing. Never had this with previous fitbits. Cycling Bluetooth works for a bit then back to no notifications again. Tried everything in the forums. It will work for a bit then nothing. iPhone 11 Pro. Help!!! 

 

 

Moderator edit: subject for clarity/label

Best Answer
Labels:
1 REPLY 1

‎03-12-2021 18:26

‎03-12-2021 18:26

The first thing I would check is the settings on your unknown phone. 

https://help.fitbit.com/articles/en_US/Help_article/1979.htm?Highlight=Notifications

Best Answer