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Sense is not tracking my data accurately

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‎07-06-2022 10:41 - last edited on ‎07-25-2023 06:14 by Fitbit Moderator

‎07-06-2022 10:41 - last edited on ‎07-25-2023 06:14 by Fitbit Moderator

I’ve had my Sense for several months and have had zero problems with it until just a couple days ago it seems to be way out of whack. For three days in a row it is inaccurately recording the length of my walks. It stops at 15 mins or 25 mins when I’m doing 30-45. Meanwhile it’s over-estimating my heart rate zone minutes. On a 45 minute walk I’ll somehow end up with 60 zone minutes. 
I’ve turned it off and on to no avail. The confusing thing is that I haven’t changed the way I’ve been utilizing the watch and it used to record accurately.  I don’t know what I’ve done wrong but I would love some advice on how to fix it!!

Moderator Edit: Clarified subject

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‎07-06-2022 11:13

‎07-06-2022 11:13

I don't know if this is your situation, but it is possible to 60 zone minutes on a 45 minute walk.  For every minute in Cardio (or Peak) Zone, you get double Zone minutes.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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