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Sense is tracking steps while I ride a motorcycle

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-06-2021 14:15 - last edited on ‎09-06-2021 18:18 by Fitbit Moderator

‎09-06-2021 14:15 - last edited on ‎09-06-2021 18:18 by Fitbit Moderator

The finding help on the app is useless. I click on the Today, Tracking Exercise, and everything there is not "today." I finally find it and see the bar graph (not be using the help section which is useless). there is not setting icon when I click on the time area of the day where steps were counted. I'd also like to setup an auto recognize for motorcycle and tell it to kill it.  If I am going 60 mph what is the logic that those are steps anyway?

 

 

Moderator Edit: Clarified subject

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0 Votes
3 REPLIES 3

‎09-06-2021 14:39

‎09-06-2021 14:39

Hi @kculp  read this article - click - on replacing those steps with an activity.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎09-06-2021 16:26 - edited ‎09-06-2021 16:26

In response to Odyssey13

‎09-06-2021 16:26 - edited ‎09-06-2021 16:26

To be frank, circular advice. It's what I followed. The help is ambiguous and lacking detail. 

Best Answer

‎09-06-2021 16:58

In response to kculp

‎09-06-2021 16:58

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer