01-27-2024
12:35
- last edited on
01-28-2024
09:31
by
MarreFitbit
01-27-2024
12:35
- last edited on
01-28-2024
09:31
by
MarreFitbit
This has been going on for sometime now. Today I have gone up and down a total of 6 steps not even flights of stairs and it says I have 70 flights done…. It’s 2:34 in the afternoon with only 3900 steps.
does anyone else have this problem? How do I fix it? Everything is updated, turn off and back on, deleted the app even but it’s on my watch so idk. Help
Moderator Edit: Clarified subject
01-27-2024 20:39
01-27-2024 20:39
Hi @Rhunter7617 - there isn't a fix for floors over counting other than replacing the watch if still under warranty, however as it doesn't affect any of the other measurements it is an information only value.
It may not be worth replacing a watch which is working fine otherwise, as you'll be without a watch for a while for a warranty replacement and the refurbished one you get may not be as good as yours.
Author | ch, passion for improvement.