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Sense isn't recognizing by biking rides

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‎02-04-2023 02:05 - last edited on ‎02-05-2023 15:25 by Fitbit Moderator

‎02-04-2023 02:05 - last edited on ‎02-05-2023 15:25 by Fitbit Moderator

Fitbit does not recognized the activity , like biking

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎02-04-2023 02:39

‎02-04-2023 02:39

Hi @Willem48 Try Restarting  your Sense a few times. Hopefully that will fix it.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-05-2023 15:34 - last edited on ‎12-27-2023 06:04 by Fitbit Moderator

In response to NellyG

‎02-05-2023 15:34 - last edited on ‎12-27-2023 06:04 by Fitbit Moderator

Hi there, @Willem48. @NellyG Thanks for your your help.

Thanks for letting us know about your Sense. In addition to @NellyG's suggestions, please make sure your activity lasts longer than the time set in the Fitbit app, as this will allow your watch to detect and track your ride correctly. For more details, see this help article.

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