01-19-2021
06:37
- last edited on
01-20-2021
07:01
by
WilsonFitbit
01-19-2021
06:37
- last edited on
01-20-2021
07:01
by
WilsonFitbit
Reset everything, again, still has not synced in days. I don't have time to troubleshoot or visit a Help Forum daily. Never had these issue with the older models. Received as a gift. Would like to return! Not much works as advertised.
Moderator Edit: Clarified subject
01-19-2021 11:38
01-19-2021 11:38
Sorry to hear it is not working for you, @Dekemp273. Could you tell us what phone you are using, and which version of the app? I have not had any syncing issues with mine.
01-19-2021 13:26
01-20-2021 07:00
01-20-2021 07:00
Hello @Dekemp273 Welcome to the Community Forums! Thank you for the troubleshooting steps you've followed.
@USAF-Larry @Rich_Laue I appreciate your input! @Dekemp273 It would be great if you can provide more details about the experience. In the meantime, I would suggest following the troubleshooting steps suggested by @Rich_Laue and if possible provide the model and the version of the operating system of your mobile device as @USAF-Larry mentioned.
On a side note, please check our compatible list of mobile devices here: Which phones and tablets can I use with my Fitbit watch or tracker?
I look forward to your response.