help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense keeps vibrating and showing Activation Date

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-16-2021 20:43 - last edited on ‎11-17-2021 10:26 by Fitbit Moderator

‎11-16-2021 20:43 - last edited on ‎11-17-2021 10:26 by Fitbit Moderator

My Sense started repeatedly vibrating, and now shows a "Activation Date" followed by "To start download Fitbit app". Otherwise it is completely non-responsive.

 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎11-17-2021 02:48

‎11-17-2021 02:48

Hi @PFD - try in the Fitbit App, click profile photo and "+ Set up a Device", it should get you reconnected and if its the first time see also How do I set up my Fitbit device? 

Author | ch, passion for improvement.

Best Answer

‎11-17-2021 12:00

In response to Guy_

‎11-17-2021 12:00

Hi @PFD. Welcome on board. @Guy_ Thanks for your help!

 

@PFD Thanks for letting us know about your Sense's behavior. This is odd and if you haven't done so, please give a try to the steps suggested by our friend to get your watch reconnected to your account. If by any chance your watch is still unresponsive, try the restart process to refresh its performance.

 

Hope this helps.

Best Answer
0 Votes