Sense not charging

[Franniemac]

This is my second sense in a 6 week period. Both worked and charged for a couple of weeks. Now my sense is not charging. Just like the first one I had to return this replacement doing same. Black screen. Not charging. Followed advice cleaned back and charger. Zero charge. Can’t find any other advice. Any advice? 

[Odyssey13]

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
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[d3eimz]

I'm having a similar issue.  I plug in the sense, it displays 0% on the screen, goes to black, and then shows 0% again.  Like it is stuck it in a loop.  Cleaned the sense and the cable, tried multiple USB chargers (my PC, a samsung charger, my macbook) - same thing.  

[CBV2]

I've wondered if these problems are charger problems rather than Sense problems.  Did you get a new charger with the replacement?  If not, have you used the same (original) charger with the new Sense?

[Franniemac]

Not the charger. Used original from box. Also used my partners original charger they got with their Sense bought at same time as my first one. Their sense charging and working ok.
Not sure what to do other than take it back and exchange again.
Bought via John Lewis so hopefully i wont have problem.
With so many people experiencing problems must be manufacturing design problem.
Thanks for your reply.

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