help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-22-2021 20:02

‎11-22-2021 20:02

Hi, like some other people here I have a Sense that is not charging. I have tried different cords and chargers and if I wiggle it around I can get it to briefly show 0% charged. I can  leave it all night and it won't charge. I have also noticed one side has a thin slot that looks like something is missing like a button or something. I didn't notice it before so I'm not sure if it was like that in the beginning or if something has fallen off. Any suggestions or comments would be appreciated,  I have only had it for six months or so and it was working just fine. 

Best Answer
0 Votes
1 REPLY 1

‎11-23-2021 05:11

‎11-23-2021 05:11

Hi, @Dutchman1961 - on your charge cable there should be 4 pins, carefully check they are all equally prominent and properly firmly located.

Author | ch, passion for improvement.

Best Answer
0 Votes