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Sense not charging

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‎06-04-2022 17:23

‎06-04-2022 17:23

My sense is about six months old. I noticed a battery with a line across it at the top of the screen today. 
yesterday it didn’t seem to want to charge so I moved it to another plug and it charged. 
today it won’t charge at all in any plugs. 

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3 REPLIES 3

‎06-04-2022 17:36

‎06-04-2022 17:36

Hello 

Try cleaning the 4 small holes on the back of the Sense they can accumulate debris 

It sometimes takes a couple of goes 

Also make sure the pins on the charger are also clean 

 

 

 

 

 

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0 Votes

‎06-04-2022 17:41

In response to Newtripley

‎06-04-2022 17:41

What do you recommend cleaning with?
I used a fry bristle brush on the watch itself.
Thanks!

Sent from my iPhone
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‎06-04-2022 18:31

In response to Macymom

‎06-04-2022 18:31

Hi

I use a small plastic toothpick I find that cleans it best 

Best Answer