help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense not displaying sleep score on the watch

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-13-2021 22:04 - last edited on ‎07-14-2021 09:18 by Fitbit Moderator

‎07-13-2021 22:04 - last edited on ‎07-14-2021 09:18 by Fitbit Moderator

Why has the sleep score and colour graph stopped working on my watch 

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎07-14-2021 09:22 - last edited on ‎11-01-2024 11:24 by Fitbit Moderator

‎07-14-2021 09:22 - last edited on ‎11-01-2024 11:24 by Fitbit Moderator

@Deggle Hi there. Thanks for the details mentioned. 

I moved your post to this board, in an effort to keep the forums organized. In order for your watch to display a sleep score, it must track sleep stages before, I'd like you to double check that you received sleep stages last night. 

If you're seeing the data on the app but it's missing on the watch, let's try restarting it and continue monitoring its functionality. 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes