03-05-2021
11:31
- last edited on
03-06-2021
10:22
by
WilsonFitbit
03-05-2021
11:31
- last edited on
03-06-2021
10:22
by
WilsonFitbit
Hi I have just received my Sense and I have done everything possible to see if I can get the messaging notifications to work and nothing. I have forced stop the app uninstalled it and it still isn't working 😭
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
03-05-2021 12:07
03-05-2021 12:07
To reliably receive notifications on the Huawei P30 Pro and to be able to synchronize reliably, you should proceed as follows:
Turn off power consumption warning: Settings - > Apps - > Apps - > Fitbit - > Power Usage Details, then disable the power usage warning there.
Manual start: Settings -> search for app start and then search for Fitbit. There on manual and activate all three options for Fitbit.
I myself use a Huawei P30 Pro and a Sense (previously Ionic). It works flawlessly with these settings together.
Good luck!
03-05-2021 11:41
03-05-2021 11:41
Hi @Laurajay12,
Which phone do you use?
Have you chosen the apps for app notifications within your profile (top left corner), select your Sense, select notifications and enable app notifications for all apps you would like to receive notifications like Whatsapp.
03-05-2021 11:51
03-05-2021 11:51
@sancho90 I have got the Huawei P30 Pro. Yes tried all of that it is saying restart the phone but I have done that 3 times already. Disconnected it from my Bluetooth and then reconnected it done everything possible
03-05-2021 12:07
03-05-2021 12:07
To reliably receive notifications on the Huawei P30 Pro and to be able to synchronize reliably, you should proceed as follows:
Turn off power consumption warning: Settings - > Apps - > Apps - > Fitbit - > Power Usage Details, then disable the power usage warning there.
Manual start: Settings -> search for app start and then search for Fitbit. There on manual and activate all three options for Fitbit.
I myself use a Huawei P30 Pro and a Sense (previously Ionic). It works flawlessly with these settings together.
Good luck!
03-05-2021 12:53
03-05-2021 12:53
@sancho90 that seems to of worked. Thank you 😊😊🤞🤞
03-06-2021 04:24
03-06-2021 04:24
Hi @Laurajay12,
I am happy that these instructions have solved your sync issue.
If you like you can mark the instruction as best answer to your question.
07-05-2022 09:19
07-05-2022 09:19
Hi I have the same problem with IPhone 12 Pro tried everything can you help please