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Sense not recognizing swim activities

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‎01-29-2024 08:14 - last edited on ‎01-17-2025 05:57 by Fitbit Moderator

‎01-29-2024 08:14 - last edited on ‎01-17-2025 05:57 by Fitbit Moderator

The number of issues I encounter with this watch is extremely worrying. I have at least 4 cases opened for swimming issue (lap not counting, automatic exercise not working). At least 3 or 4 cases opened since December 18th.

I have srupulously followed steps for troubleshooting (try changing the lenght of swimming, set obective, try automatic dete


Moderator Edit: Clarified subject

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‎02-05-2024 22:57

‎02-05-2024 22:57

Hello. 

I have a Versa 3 and my watch isn't displaying time or anything.. I tried resetting the watch and still not working. People on the community told me to enable on the phone and resetting. Didn't make a difference.  

Reading other peoples comments with the same problem. 

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