help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense not syncing with iPhone and missing SpO2 data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-25-2021 16:02 - last edited on ‎03-26-2021 19:00 by

‎03-25-2021 16:02 - last edited on ‎03-26-2021 19:00 by

I have fitbit on both my iPhone and iPad.  It stopped working on the iPhone, but I was able to sync it on my iPad and got all the SPO2 data that had been missing for days

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-26-2021 18:59

‎03-26-2021 18:59

Welcome to the Fitbit Community, @DeborahGotz.

 

Thanks for the details shared in your post. I appreciate your efforts and I am glad to hear that you were able to sync your watch with your iPad and got your SpO2 data. If you're using several devices for syncing, your watch is trying to connect to both and the Bluetooth connection can be interfered. Check if having another device not nearby or turning off Bluetooth on it helps. For complete troubleshooting tips, see Why won't my Fitbit device sync?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes