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Sense not syncing

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‎11-16-2024 04:43 - last edited on ‎11-25-2024 08:20 by Fitbit Moderator

‎11-16-2024 04:43 - last edited on ‎11-25-2024 08:20 by Fitbit Moderator

I have recently updated my iPhone software to 18.1 and since then the sense got disconnected. My iPhone Bluetooth is not finding sense for connectivity.  Since it is not getting connected, I am unable to sync it with Fitbit app on my phone. Pls help. 

 

Moderator edit: edited title to clarity.

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‎11-25-2024 08:23

‎11-25-2024 08:23

Hello, @JVSK, welcome to the Fitbit Community.

Thanks for letting me know about this situation in regards to the syncing of your Sense.

My best recommendation would be checking this article, I'm positive that the situation will improve if you follow the steps.

View best answer in original post

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1 REPLY 1

‎11-25-2024 08:23

‎11-25-2024 08:23

Hello, @JVSK, welcome to the Fitbit Community.

Thanks for letting me know about this situation in regards to the syncing of your Sense.

My best recommendation would be checking this article, I'm positive that the situation will improve if you follow the steps.

Best Answer