Sense not tracking accurately

[cdr3232]

I’ve had my Sense Fitbit for about three weeks, and noticed what I thought was an inaccurate mileage tracking of one of my routine walking routes. Just to be sure, I logged the route in “Map my Run”, and verified that the tracking was almost a mile short! Has anyone else experienced this and/or any ideas on a possible fix? Really disappointed in the watch functionality and now wondering if the other information isn’t correct.

[eezeepee]

@cdr3232 Welcome to the Fitbit community.

I haven't done a very long walk but I just measured on Google Maps a short walk that I did in my neighborhood and it was the exact same distance as what my Sense tracked it. I manually selected the workout. For your walks, are you manually selecting walk or letting automatic tracking get it? Do you have GPS on? Lastly, the Sense does automatically set the stride length but you can manually enter one if you choose so.

[cdr3232]

Thanks for your response. I do select walk though I don’t have GPS on in an attempt to save the battery. I’ll try that.

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