04-07-2021 01:33
04-07-2021 01:33
My new sense doesn’t record sleep properly. I put it on when I go to bed, but I wake up at 2am and take off the watch. Then at 5am I sync via the app. When I look at the sleep log it shows me sleeping until 5am, even though I wasn’t wearing the watch - it was on my bedside table face down ( they told me that if I put it sensor side down on a table it can cause problems and inaccurate data) I am sooo utterly devastated as I upgraded from the ionic and spent big money on a watch that is inaccurate and not as good. I have been on Fitbit chat 3 times already and nothing they suggest makes any difference. Anyone else having these issues?
10-09-2021 04:32
10-09-2021 04:32
Probably it should detectit but it doesnt. Try placing the screen on the table and you will see that the blinking lights stop.
10-09-2021 06:45
10-09-2021 06:45
10-09-2021 15:05 - edited 10-09-2021 15:06
10-09-2021 15:05 - edited 10-09-2021 15:06
But why take the tracker off?