Sense pauses multiple times during run

[Jnh678]

I recently bought a sense, I love it for the most part, but when I go on my runs it keeps pausing/trying to end my run.  I don't have any notifications coming in during this time, and my auto-pause is off.  

Any ideas on what can be done?

Moderator Edit: Clarified subject

[LizzyFitbit]

Hi @Jnh678. Welcome to the Community Forums.

Thanks for your love towards the Sense and I'm sorry for the difficulties you're experiencing during your runs. Just to confirm, do you recall to have seen the Fitbit logo when your exercise was paused? By any chance did you unintentionally press the button on your watch when you bend your wrist? Does this happen with any exercise or just during your runs?

In the meantime, I'd recommend to restart your watch and keep it updated to ensure its performance.

I look forward to your response.

[Jnh678]

Thanks,

I'll give that a try...

[LizzyFitbit]

Hi @Jnh678. I hope you're doing well.

You're welcome and thanks to you for giving a try to the suggestions from my post. Please monitor your watch's behavior and if the issue persists, don't hesitate to reply back with the requested information.

Keep me posted.