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Sense screen broke off

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‎05-01-2024 05:24

‎05-01-2024 05:24

I have a sense that was working... Until the screen came off and it's still functioning. I have no clue what to do customer service say you get a discount for another buy. I highl do not recommend this device 

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‎05-01-2024 08:14

‎05-01-2024 08:14

Hi, welcome to the Fitbit Community forums, @Hello_5.

Thank you for taking the time to share the details about the trouble you've been having with your Sense.

I see you've already contacted our support team, which is a great first step! They are the best resource to help you troubleshoot any issues and get your Sense working properly again.

Please feel free to keep the conversation going with them. They'll be happy to answer any questions you may have and work towards a resolution.

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