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Sense screen fell off during swim

My sense screen came loose during a swim but did not fully detach.  The Fitbit Versa 3 is therefore wet inside what do you suggest?

Could it be fixed by drying out and regluing?

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3 REPLIES 3

Hi @Africachic ! It’s great to have you on board! 

I'm sorry to hear that your Versa 3 screen came off.  

My best suggestion is that you contact technical support directly, as they have more tools to provide you with the appropriate follow-up.  

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Hi @Africachic - as @MaCrisGBFitbit mentions support might be able to replace it if by chance it's still under warranty.

Unfortunately electronics and water don't mix well and it is likely already severely damaged, beyond any repair.

Do not attempt to charge it or turn it on until thoroughly dried perhaps in a bag of rice for a good week.

If you do try to charge it make sure it doesn't get hot as that is dangerous and means it's damaged beyond repair and that is before attempting to glue it together.

Even if it does become usable it's likely to misbehave over time and become unreliable.

Author | ch, passion for improvement.

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Thanks for the advice 

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