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Sense screen fell off

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‎05-01-2023 05:05 - last edited on ‎05-04-2023 12:45 by Fitbit Moderator

‎05-01-2023 05:05 - last edited on ‎05-04-2023 12:45 by Fitbit Moderator

Has anyone had an issue with the watch face coming detached? This has happened twice on two separate devices over the last 2 years. I'm not rough with my devices, never dropped it or hit it against anything, it just pops open. It appears the adhesive or whatever they use to attach the face plate  eventually just comes apart. Of course it happens right have the warranty expires, so all they do is offer you a discount for another faulty device. I'm tired of purchasing a new device every few years. I guess it's time to move on to another device. Screenshot_20230429_135950_Gallery.jpg20230429_214802.jpg

 

 

Moderator Edit: Clarified subject

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‎05-01-2023 13:42 - edited ‎05-01-2023 13:43

‎05-01-2023 13:42 - edited ‎05-01-2023 13:43

Glue it 

https://community.fitbit.com/t5/Sense/Tips-to-repair-Sense-screen-detached/td-p/4903126

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎05-04-2023 01:04

‎05-04-2023 01:04

It happens after 5 month warranty was covered another pibels. It Is happened again but not cover by warranty I was afraid to wear it in shower or swimming so did avoid it . I had bad experience 

With my Ionic .But despite all procoution it's happening again Another $400 down the drain

The black seel is detoriating couse the screen detached 

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‎07-08-2023 07:45

‎07-08-2023 07:45

I've had the same issue. I bought 3 Versas over the past 5 years as this is the same story that I've experienced. The screen comes off within 3-4 months. I contact Fitbit they take 1 month to get the new one out. It happens again and again. I'm done too!!! It's ridiculous that they are still manufacturing such a poor quality product. 🙄 

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