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Sense screen fell off

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‎10-15-2023 23:44 - last edited on ‎11-16-2023 07:40 by Fitbit Moderator

‎10-15-2023 23:44 - last edited on ‎11-16-2023 07:40 by Fitbit Moderator

Had a very nasty fall and the face of the Fitbit Sense 2 cracked badly and stopped working. Is there any place I can have it repaired (if repairable) in Johannesburg! Thank you

Moderator Edit: Clarified subject

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‎10-15-2023 23:48

‎10-15-2023 23:48

Hi @GayleOuzman  sorry to hear about your fall and hope you're doing better. Unfortunately, there are no repairs for these devices by Fitbit. You can check online to see if there are any repair services available, but your Sense 2 won't have the same factory seal.

Stepping in the U.S.A. since September 2013. Android 14

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