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Sense screen has vertical green lines

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‎03-17-2022 06:53 - last edited on ‎03-18-2022 18:51 by Fitbit Moderator

‎03-17-2022 06:53 - last edited on ‎03-18-2022 18:51 by Fitbit Moderator

Help, my SENSE screen is very fuzzy and has vertical green lines. Saw similar problems with Versa and followed restart button but still the same

 

Moderator Edit: Clarified subject

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‎03-17-2022 07:30

‎03-17-2022 07:30

@Ging1963 If you've tried a restart and a factory reset and you still are having screen issues, then I think it's a hardware problem with the screen and something that you're not going to be able to fix. You should reach out to Fitbit Customer Support for further guidance.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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1 REPLY 1

‎03-17-2022 07:30

‎03-17-2022 07:30

@Ging1963 If you've tried a restart and a factory reset and you still are having screen issues, then I think it's a hardware problem with the screen and something that you're not going to be able to fix. You should reach out to Fitbit Customer Support for further guidance.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer