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Sense screen is cracked

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‎02-17-2021 20:52 - last edited on ‎02-18-2021 13:49 by Fitbit Moderator

‎02-17-2021 20:52 - last edited on ‎02-18-2021 13:49 by Fitbit Moderator

Hi everyone,

 

I have recently purchased a sense and I have managed to crack my screen.

 

not sure how it has just happened.

 

my question is does anyone know how to go about getting it fixed?

 

Your help would be much appreciated.  

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎02-17-2021 21:07

‎02-17-2021 21:07

Hi @Reeny7  there are no repairs for these devices. 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎02-18-2021 13:56

In response to Odyssey13

‎02-18-2021 13:56

Hi @Reeny7, welcome to the Community Forums. @Odyssey13, it's good to see you here and thanks for sharing your insights.

 

@Reeny7, thanks for bringing this to our attention. As our friend @Odyssey13 mentioned, currently Fitbit doesn't have a physical store or place where you can take your watch to repair it. However, you can try getting in touch with our Support team so they can evaluate your case and provide you with further assistance. Click here to get connected with them via chat or phone.

 

Have a good day.

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