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Sense screen is not readable

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‎10-18-2021 22:16 - last edited on ‎10-19-2021 11:59 by Fitbit Moderator

‎10-18-2021 22:16 - last edited on ‎10-19-2021 11:59 by Fitbit Moderator

Nothing under settings can be changed everything is set to lowest setting and can’t be changed

 

Moderator Edit: Clarified subject

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‎10-19-2021 11:59 - edited ‎02-24-2024 10:32

In response to Guy_

‎10-19-2021 11:59 - edited ‎02-24-2024 10:32

Hi there, @chasman1948. Welcome to the Community Forums.

As @Guy_ has mentioned, it seems that you've set your Sense into Sleep Mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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4 REPLIES 4

‎10-19-2021 11:24

‎10-19-2021 11:24

Hi, Try swiping to the right to get to Quick Settings and turn off the moon [sleep] icon.

Author | ch, passion for improvement.

Best Answer

‎10-19-2021 11:59 - edited ‎02-24-2024 10:32

In response to Guy_

‎10-19-2021 11:59 - edited ‎02-24-2024 10:32

Hi there, @chasman1948. Welcome to the Community Forums.

As @Guy_ has mentioned, it seems that you've set your Sense into Sleep Mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-22-2021 10:49

In response to Guy_

‎10-22-2021 10:49

Works just fine now thanks for the advice 

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‎10-22-2021 11:47 - edited ‎11-02-2023 03:21

In response to chasman1948

‎10-22-2021 11:47 - edited ‎11-02-2023 03:21

@chasman1948 Awesome! I'm glad to hear that the steps recommended did the trick. 🙂

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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