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Sense screen is stuck on Fitbit logo

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‎04-03-2021 21:49 - last edited on ‎04-07-2021 20:03 by

‎04-03-2021 21:49 - last edited on ‎04-07-2021 20:03 by

Fitbit wasn't syncing (also the settings icon was grayed out on the watch (did what I thought was the simple button 10 second shut off, but now the screen keeps flashing the Fitbit green logo off on and with nothing else working to fix it. Tried doing what was mentioned to someone else, but it still keeps flashing the logo

 

 

Moderator edit: subject for clarity

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‎04-07-2021 20:02

‎04-07-2021 20:02

Welcome to the Fitbit Community, @Tommyboy16335.

 

Thank you for sharing the details of the issue you’re experiencing. I appreciate your troubleshooting efforts. I was able to see that you have already contacted our Support team regarding this, please continue working with them. I know they will be glad to help you out and provide a solution.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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