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Sense screen keeps turning black and white

ANSWERED
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‎09-19-2022 01:49 - last edited on ‎09-19-2022 15:50 by Fitbit Moderator

‎09-19-2022 01:49 - last edited on ‎09-19-2022 15:50 by Fitbit Moderator

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Moderator Edit: Clarified subject

Best Answer
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1 BEST ANSWER

Accepted Solutions

‎09-19-2022 02:36

‎09-19-2022 02:36

@Orbie03   Your Always On Display is on.  Swipe to the right on your screen.  Tap the lower left icon (looks like an analog clock face) to turn this off.  The touch screen is sensitive, making it very easy to make a change like this without realizing it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
3 REPLIES 3

‎09-19-2022 02:36

‎09-19-2022 02:36

@Orbie03   Your Always On Display is on.  Swipe to the right on your screen.  Tap the lower left icon (looks like an analog clock face) to turn this off.  The touch screen is sensitive, making it very easy to make a change like this without realizing it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎09-19-2022 05:05

In response to LZeeW

‎09-19-2022 05:05

Thank you 😁

Sent from my iPad
Best Answer

‎09-20-2022 14:28

In response to Orbie03

‎09-20-2022 14:28

Hi there, @Orbie03. @LZeeW Thanks for your great help!

 

@Orbie03 Thanks for letting us know about your Sense, and the pictures provided. I'm glad the steps shared above worked for you and I'll mark @LZeeW's post as the Best Answer to help other members experiencing similar issues.

 

If you have time, let me invite you to visit our Health & Wellness board where you can make new friends and start your own topics. Happy stepping! 😎

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