01-23-2024
10:03
- last edited on
01-29-2024
07:14
by
MarreFitbit
01-23-2024
10:03
- last edited on
01-29-2024
07:14
by
MarreFitbit
anyone know how to I fix this the pixalated image and icon in top right won't go away no matter what clock face I change it to it remains... customer service was no help had me try a master reset it didn't work then got an email saying I'm not under warranty so I guess they don't know how to fix it please help
Moderator Edit: Clarified subject
01-23-2024 10:58
01-23-2024 10:58
Hi @Dez401 - watches of a certain age will suffer more from "burn in" depending on things like using Always On clock faces. The constant pixels being lit gets remembered.
There are a few workarounds such as using different darker clock faces and turning off Always On, if you use that. It won't go away but different faces can make a significant difference.
Author | ch, passion for improvement.